Digital Self-Service
What would you like to do today?
Choose from the services below.
For Prepaid SIM
KYC Update
Update your Nepal Telecom prepaid SIM's Know Your Customer (KYC) details online — no need to visit a counter.
- Citizenship / passport verification
- OTP-based secure login
- Real-time status tracking
For individual customers only. Corporate customers are not eligible.
Go to KYC Portal
OR
For Postpaid SIM
Ownership Transfer
Transfer ownership of a Nepal Telecom postpaid number from one person to another through a guided online application process.
- KYC-based identity verification
- Live photo & document upload
- Admin review & approval system
For individual customers only. Corporate customers are not eligible.
Start Transfer Form